| TO: |
All Associates |
| FROM: |
Dan Diesel |
| DATE: |
November 17, 2004 |
| RE: |
ISO9001-2000 Certification |
I am pleased to announce that
our facilities in Mountain View and Londonderry have granted
registration for ISO9001:2000 for the activities of Distribution,
Warehousing, and Fabrication of materials used in the
manufacturing of printed circuit boards. Also, Lake Forest will
continue their registration.
The external auditor from SGS,
the Registration Company, was very pleased with our quality
management systems after conducting one day audits in each of the
three facilities. His audit demonstrates that our procedures,
systems, and associates meet the requirements of the ISO9001:2000
standard.
This effort came about
because of the efforts of many people. Jack Davis did a great job
preparing us for this process. The teams in Lake Forest,
Londonderry, and Mountain View worked hard updating procedures and
implementing changes in the ways we do our jobs. Many hours of
work went into preparing for the audit and making quality even
more a part of our culture.
Our efforts do not stop with
registration. We need to constantly improve our processes. From
this audit process (both internal and external), we identified
over 30 opportunities for improvements. Associates are already
working hard to implement those corrective and preventative
actions. Every associate is encouraged to use our new corrective
action system if they see something that we as a company should be
doing better.
I thank each one of you for
your hard work and dedication.