After an extensive audit of our quality systems, SGS has recommended that Insulectro Lake Forest be certified to the new ISO9001:2000 standard. We passed this audit with four minor corrective actions that will need to be fixed by the next audit in 6 months. The Registered Lead Auditor was extremely impressed with our system implementation, and indicated that we are ahead of most companies making the transition from the 1994 standard.

The objectives of this audit were:

· to confirm that the management system conforms with all the requirements of the audit standard;

· to confirm that the organization adheres to its own policies, objectives and procedures;

· to confirm that the management system is achieving the organization’s policy objectives.

ISO9001:2000 is a new standard that required an extensive redesign of our quality documentation, measurement, monitoring and improvement processes. Samuel Bismuth did an impressive job leading this effort and his work should be commended. Many other associates in Lake Forest spent a large amount of time making the necessary quality system changes and working with the audit company over the last several months.